Support
Tell us what you're stuck on.
Most answers are in the guides. If yours isn't, a person reads this inbox.
Start here
Four common situations.
I can't sign in
Use the forgot-password link on the sign-in screen. If your account was disabled you will be told so when you try — that is set by your organisation, so speak to whoever administers your Motiv account.
Go to sign inI need an account for my company
Head office, regional manager and store manager accounts are created by Motiv, not self-service. Tell us your sites and approval chain and we will set them up.
Request accountsI'm a contractor
Register your business yourself, then upload your CIPC registration, VAT certificate, public liability insurance and trade qualification from Settings. Our team reviews the account before work starts reaching you.
Register as a contractorI have a job at my home
Sign yourself up, log the job with photos, and ask up to three Motiv-verified contractors near you to quote.
Sign upContact
Send us the detail.
The more you tell us about how your maintenance runs today, the more useful the first conversation is.
- How many sites, and roughly how many jobs a month
- Who approves spend today, and at what level
- Whether you have contractors already, or need ours
- Anything currently going wrong that you want fixed
Or email info@motivgroup.co.za